CLARITY SKIN THERAPY
Beauty & Skin
FAQ and Terms and Conditions
GOT A QUESTION?
Hopefully you find the answer below, if not, Please contact me
WHAT ARE YOUR PAYMENT OPTIONS?
A: Website payment options are Paypal, Afterpay, Laybuy, Credit and Debit Cards and Manual cash payments or direct deposit.
In salon i accept visa, mastercard, afterpay, apple pay, google pay, amex, zip pay, laybuy and cash.
Laybuy and Afterpay have a $100 minimum purchase in salon.
If you have any problems or questions please ask me in the chat box or text or call me on 0434519008
HOW MUCH IS SHIPPING
Shipping is $10.00 flat for standard post, $13 for Express Post or FREE for orders over $150 ! . If you live local free click and collect from the pharmacy and free same day home delivery is also available.
QUALIFICATIONS
Carol has a Diploma in beauty therapy and still regularly undertakes further study for new modalities and treatments.
I have studied and trained with:
Dermaviduals
Exceed
ASAP Skin Products
Dermalogica
Organic SPA
Lit'ya
Belmacil
Elleebana
Lycon
CaronLab
Mancine
Fox Cosmetics
Brow Code
Further specialty qualifications with Dermaviduals, Exceed Skin Needling, Rosacea and Barrier Impaired skin conditions, ASAP Skin Products Peels, Gym For the Skin, Microdermabrasion
Brazilian Waxing and Lash Lifts.
QUESTION
Q: My order has arrived and is incorrect or damaged.
A: Firstly, I am so sorry this has happened!
Please take a photo of your order and email us with images of the issue within two (2) days of receiving your order. There are many scenarios most likely out of our control. If the product is unusable upon delivery, we will offer to send replacements or a full refund will be issued.
Terms and Conditions of service
THE AWKWARD BUT IMPORTANT STUFF
Can't make it to your appointment?
I completely understand that things happen, but if you need to change an appointment please do so ASAP. 24 hrs notice is appreciated.
No shows or late cancellation within 4 hours of appointment time will result in your 50% booking fee being withheld.
charges are at my discretion.
Carol
Clarity Skin Therapy
Can I bring the kids?
Squishy babes are fine, but due to insurance and covid restrictions i can only have one person in the treatment room at a time.
My treatment space is no place for children. Due to the fact you probably have your eyes closed and i am concentrating on you. There is electrical equipment, hot wax, hot towel warmers and very expensive equipment with sharp bits on it.
The pharmacy has a waiting area at the front of the store but children are not to be left unattended.
I have special or extra needs.
The Mirboo North Pharmacy is all abilities access.
My treatment table is able to be lowered for easy transfer from wheelchair or from a walker.
If you have special or extra needs please let me know, I will do my best to cater for you.
Please contact me directly to discuss your needs.
Behavior
I will treat you with the utmost respect and i expect you to do the same to me. Abusive , threatening and intimidating behavior will not be tolerated and the service will be terminated.
If you or your child breaks any product or equipment, I will expect for it to be replaced or repaired at your expense.
Gift Vouchers
Gift vouchers are available in salon and online for any value.
When purchasing a gift voucher, Please be aware that the recipient is presumed fully vaccinated.
No refunds will be given for unvaccinated or partially vaccinated.
Gift voucher may be redeemed on products or services.
To use voucher on the website store, please ask for a coupon code to the value of your voucher.
Voucher must be redeemed within 2 visits at a maximum. Unless voucher is for a package which must be stated at time of purchase .
Non transferrable. Valid for 3 years.