FAQ and Terms and Conditions

GOT A QUESTION?

Hopefully you find the answer below, if not, Please contact me

WHAT ARE YOUR PAYMENT OPTIONS?

A: Website payment options are Paypal, Laybuy, Credit and Debit Cards and Manual cash payments or direct deposit.

In salon i accept visa, mastercard, apple pay, google pay, amex, zip pay, laybuy and cash.

If you have any problems or questions p[lease ask me in the chat box or text or call me on 0434519008

HOW MUCH IS SHIPPING

Shipping is FREE! Yes, to help you, stay home, stay safe and have brilliant skin, all shipping is free, If you live local, free pick up and free same day home delivery is also available.

QUALIFICATIONS

Carol has a Diploma in beauty therapy and still regularly undertakes further study for new modalities and treatments.

I have studied and trained with:

ASAP Skin Products

Dermalogica

Organic SPA

Lit'ya

Belmacil

Elleebana

Lycon

CaronLab

Mancine

Further specialty qualifications with ASAP Skin Products Peels, Gym For the Skin, Microdermabrasion

Brazilian Waxing and Lash Lifts

QUESTION

Q: My order has arrived and is incorrect or damaged.
A: Firstly, I am so sorry this has happened!
Please take a photo of you order and email us with images of the issue within two (2) days of receiving your order. There are many scenarios most likely out of our control. If the product is unusable upon delivery, we will offer to send replacements or a full refund will be issued.

Terms and Conditions of service

THE AWKWARD BUT IMPORTANT STUFF

Can't make it to your appointment?

I completely understand that things happen, but if you need to change an appointment please do so ASAP. 24 hrs notice is appreciated.

No shows or late cancellation within 1 hour of appointment time will result in half fee being charged.
charges are at my discretion.

Carol
Clarity Skin Therapy

Can I bring the kids?

Being home based, but professional business, I do not have a waiting room for patient husbands or children, so I’m sorry but for insurance and council requirements I can only have one person in my treatment room (squishy babies are fine! As long as I get a cuddle!)

I have special or extra needs?

I do not have direct disabled access as i have some steps at the front of my house.

If you have special or extra needs please let me know, I will do my best to cater for you.

Please contact me directly to discuss your needs.

Behavior

I will treat you with the utmost respect and i expect you to do the same to me. Abusive , threatening and intimidating behavior will not be tolerated and the service will be terminated.

If you or your child breaks any product or equipment, I will expect for it to be replaced or repaired at your expense.

Get In Touch

CLARITY SKIN THERAPY

Beauty & Skin Therapies